Privacy Policy

1. Information We Collect

Algorida Digital LLC collects only the information necessary to operate the Website, respond to your inquiries, and fulfill license and support obligations. We do not collect personal data speculatively or beyond what is required for a legitimate operational purpose.

1.1 Information You Provide Directly

When you interact with our Website or contact us, you may voluntarily provide the following information:

• Contact form submissions: Your full name, email address, subject line, and the content of your message;
• Purchase and licensing inquiries: Contact details provided through WhatsApp or email for the purpose of processing license requests;
• Support communications: Any information you share when requesting technical support or raising a query.

1.2 Usage and Technical Data

When you visit the Website, our web server may automatically log certain standard technical information to maintain security, performance, and service continuity. This may include:

• IP address (used for security and spam prevention, not for tracking individuals);
• Browser type and version;
• Operating system;
• Referring URL and pages visited;
• Date and time of visit;
• General geographic region (country/city level, derived from IP address).

1.3 No Tracking Without Consent

1.4 Information We Do Not Collect

We do not collect, access, or store:

• Your WhatsApp messages, contacts, or any data processed within the WA Manager desktop application;
• Payment card numbers or banking information (transactions are processed directly through the applicable payment channel);
• Biometric data, government identification numbers, or sensitive personal data;
• Data from minors under the age of 13.

2. How We Use Your Information

Information we collect is used exclusively for legitimate operational purposes. Specifically, we use your information to:

• Respond to inquiries, support requests, and contact form submissions;
• Process and manage software license purchases, activations, and renewals;
• Provide customer support and technical assistance;
• Communicate important updates regarding your license, the Software, or these policies;
• Maintain the security, integrity, and performance of the Website and associated systems;
• Detect and prevent fraudulent activity, spam, abuse, or unauthorized use;
• Comply with applicable legal obligations and respond to lawful requests from authorities.

We do not use your personal information for automated profiling, behavioral advertising, or the sale of your data to third parties. Your information is used only to serve you and to operate our business responsibly.

3. Contact Form Data

When you submit a message through the contact form on the Website, the information you provide — including your name, email address, subject, and message — is transmitted securely and stored in our backend database for the purpose of facilitating a response.

Contact form submissions are accessible only to authorized personnel at Algorida Digital LLC who are responsible for customer communication and support. We implement reasonable access controls and security measures to protect this data from unauthorized access or disclosure.

If you submit a contact form, you may receive a reply via the email address you provided. We will not add your email to any mailing list or send unsolicited commercial messages without your explicit consent.

4. Third-Party Services

The Website integrates with a limited number of third-party services for functional purposes. Each third-party service operates under its own privacy policy and data practices, which are independent of Algorida Digital LLC.

4.1 YouTube Video Embeds

The Website embeds video content hosted on YouTube, a service provided by Google LLC. When you interact with or play an embedded YouTube video, YouTube may collect data in accordance with its own privacy policy, including cookie data and IP address. This collection is governed by Google's Privacy Policy and the applicable YouTube Terms of Service.

YouTube videos are loaded with standard embed parameters. If you do not wish to have data collected by YouTube, you may choose not to interact with embedded video content on the Website.

4.2 WhatsApp

The Website includes links to WhatsApp (operated by Meta Platforms, Inc.) for sales and customer communication purposes. If you choose to contact us via WhatsApp, your communication is subject to WhatsApp's Privacy Policy. Algorida Digital LLC does not control or have access to the metadata or infrastructure of WhatsApp communications beyond the messages you directly send to us.

4.3 Web Hosting and Infrastructure

The Website is hosted on web infrastructure that may log standard server access data as described in Section 1.2. This data is retained only for security and operational purposes and is not shared with third parties for marketing or commercial use.

4.4 No Advertising Networks

Algorida Digital LLC does not use advertising networks, retargeting pixels, or third-party behavioral tracking scripts on this Website. We do not sell, rent, or share personal data with advertisers.

5. Data Security

Algorida Digital LLC implements reasonable and appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Transmission of Website data over encrypted HTTPS connections;
• Access restrictions to databases and internal systems containing personal data;
• Regular review and updates to security practices as circumstances require;
• Server-side validation and spam prevention mechanisms on contact form submissions.

6. Data Retention

We retain personal information only for as long as it is necessary to fulfill the purpose for which it was collected, to comply with legal obligations, or to resolve disputes and enforce our agreements.

• Contact form data: Retained for a period sufficient to fully resolve your inquiry, and thereafter may be archived for up to 12 months for reference purposes before being deleted;
• License and transaction records: Retained for the duration legally required for accounting, tax, and compliance purposes, typically no less than 5 years from the date of transaction;
• Server access logs: Typically retained for 30 to 90 days for security monitoring and then purged automatically.

When personal data is no longer required for any lawful purpose, we take reasonable steps to securely delete or anonymize it. You may request earlier deletion of your data in accordance with Section 7 of this policy.

7. Your Rights

Depending on your jurisdiction and applicable data protection laws, you may have certain rights with respect to the personal information we hold about you. These rights may include:

7.1 Right of Access

You have the right to request a copy of the personal information we hold about you. We will respond to verified access requests within a reasonable timeframe and in accordance with applicable law.

7.2 Right to Correction

If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Please contact us with the specific details of the correction you are requesting.

7.3 Right to Deletion

You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (if processing was based on consent), or where you object to processing and there are no overriding legitimate grounds. We will honor deletion requests to the extent permitted by applicable legal obligations, including those related to financial record-keeping and fraud prevention.

7.4 Right to Object or Restrict Processing

You may have the right to object to or request restriction of processing of your personal data in certain circumstances. Where processing is restricted, we will store your data but not actively process it unless required for legal claims or with your consent.

7.5 Exercising Your Rights

To exercise any of your rights under this section, please contact us at support@algoridadigital.com with the subject line "Privacy Rights Request." We may require reasonable verification of your identity before processing your request. We will respond within the timeframe required by applicable law, generally within 30 days.

8. Children's Privacy

WA Manager and the associated Website are not intended for, directed at, or designed to be used by individuals under the age of 13. Algorida Digital LLC does not knowingly collect, solicit, or retain personal information from children under the age of 13.

If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take prompt steps to delete that information from our systems. If you believe we may have collected information from a child under 13, please contact us immediately at support@algoridadigital.com.

Users between the ages of 13 and 18 should review this policy with a parent or guardian before using the Software or submitting any personal information through the Website.

9. Changes to This Policy

Algorida Digital LLC reserves the right to update, modify, or replace this Privacy Policy at any time and at its sole discretion. Changes will take effect immediately upon posting the revised policy on this page. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. Your continued use of the Website or Software after any changes are posted constitutes your acceptance of the updated policy.

For significant changes that materially affect your rights or the way we handle your data, Algorida Digital LLC will make reasonable efforts to provide additional notice — such as a notice on the Website homepage or a direct communication to active license holders via email — but is not obligated to do so in all circumstances.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the data we hold about you, or our data practices in general, please contact us using the details below. We take privacy inquiries seriously and will respond promptly and transparently.

Privacy-related requests sent via email should include "Privacy Request" or "Privacy Rights Request" in the subject line to ensure they are routed and handled correctly. We aim to acknowledge all privacy-related inquiries within 5 business days and to resolve them within 30 days.